About

In early 2020, hospitality industry veterans came together to better serve full-service hotels and parking real estate owners. Bird Dog Parking emerged, as founders Mitch Patel and Brook Weresuk leveraged a collective 43 years of hospitality and parking know-how to elevate the parking experience.

Bird Dog Parking inspires the best in guest service and utilizes the latest technology to curate valets who offer much more than just parking services.

  “Be generous with your words and actions to provide an elevated parking experience for guests.”
  
  Brook Weresuk

Bird dogs are energetic with a natural instinct to retrieve, strong loyalty, and eagerness to serve. They are determined and very patient animals that live to do their jobs. We strive to embody these same qualities at bird dog parking.

Brook Weresuk

Brook started his parking career in January of 2000 at the Chattanooga Marriott Hotel Downtown as a valet parking runner. After the first year he was promoted to supervisor, and then to Assistant Manager the following year. In 2003 Brook was named Valet Manager for the property—a position he maintained for 10 years under PMSI. During his years as a property manager, Brook worked on many task-force projects within the company, in cities such as New Orleans, Birmingham, and Atlanta, and under different hotel brands such as Omni Hotels, Marriott, Crowne Plaza, Hyatt, Radisson, Intercontinental, Sheraton, and Embassy Suites.

In 2013, Brook was transferred to Asheville, NC, to open a new parking contract for the Omni Grove Park Inn, where his duties were not only valet-related but also entailed overseeing two garages and equipment. In late 2016, Brook relocated as the city manager for Chattanooga, and has overseen operations at the Westin Hotel, Marriott Downtown, Bode Hotel, and Citipark Garage.

Brook's responsibilities include HR, training, claims handling, budgets, maintenance/upkeep, accounting, and maintaining great relationships with hotel management companies as well as the owners. In November of 2019, Mitch Patel of Vision Hospitality proposed a new parking management company in Chattanooga. On May 22nd, 2020 the journey began with Mitch's flagship hotel, The Edwin. Bird Dog Parking hasn't looked back since and continues to grow in Chattanooga.

Kevin Thomas

Director of Operations

Kevin started working in the valet industry in 2016 in Atlanta. While in Atlanta where he assisted with any operational needs with a local restaurant valet company . In 2019 he started a journey within the hospitality industry at the Read House Hotel. Within the first month of working as a valet, he was promoted to a new role inside the hotel as a Doorman, where his responsibility was to assist in supervising valet operations.

Kevin was never afraid of helping out in the other departments of the Hotel, he often assisted Bell and gave tours of the Historic property.

In July of 2020 he started at Bird Dog Parking as a property account manager and worked his way up to City Manager. Kevin is now the Director of Operations for the company.

the bird dog keys

value for our guests ╲╱

We want guests to realize a significant return on their parking dollars spent with us.

attention to detail ╲╱

Whether it's helping celebrate a special occasion or throwing away trash so a guest doesn’t have to. We take pride in serving our guests.

listening to our guests' wants and needs ╲╱

We take time to hear what is important to our guests.

expressing gratitude ╲╱

Travellers have more options than ever, so we take the time to show appreciation for letting us serve them.

teamwork ╲╱

Our dedication to teamwork makes us a cohesive group that, working together, can accomplish great success. As a team, we strive to make positive experiences for our guests.

positive attitudes ╲╱

We create memorable guest experiences with our attitudes and actions.

alertness of our surroundings ╲╱

This is paramount to serving our guests to show we respect them, their vehicles, and our surroundings, so we can do our jobs safely.

readiness to help & serve ╲╱

Whether it's retrieving an item from a car or taking a sundry item to a guest for a busy front desk associate, we are ready to serve.

kindness to our co-workers and guests alike ╲╱

Our employees offer a genuine level of customer service that goes above and beyond some of the nicest hotels in the industry.

impactful arrival and departure ╲╱

We are the first and last people our guests interact with, so getting everything right is of the utmost importance.

never saying no ╲╱

We always find a way around the word "no" in order to serve our guests more effectively.

growth ╲╱

We grow as a company and as individual employees to accomplish goals and aspirations. We take learning seriously and always look for new and innovative ways to serve.